FAQ

Do you have an Android App?
iPhone Simulator This is a temporary work-a-round to get Android and Web users into the app now. We are currently working on a real app for you but this...
Wed, 14 Nov, 2018 at 11:00 PM
When will I receive my card?
NOTE: Thanks for reaching out regarding your physical card. Shipments are paused temporarily while we bring the subscription module online. We expect to ...
Tue, 20 Nov, 2018 at 12:38 AM
When will the new IOS app be released?
The new app is live and can be found at the Apple Store - https://itunes.apple.com/us/app/proactive-budget/id1150203829?ls=1&mt=8
Fri, 2 Nov, 2018 at 12:57 AM
How does the ProActive Budget work?
1. When you create an account with us, we create a bank account for you behind the scenes. 2. We send you a Visa debit card that is controlled through the ap...
Fri, 2 Nov, 2018 at 12:58 AM
What happens if I don't activate a category before I swipe my card?
The transaction will decline and you won't be charged an overdraft. It might sound odd at first, but that's the true power of ProActive. 
Fri, 2 Nov, 2018 at 1:00 AM
Why do I have to enter my social security number?
Ah yes, wouldn't it be great to live in this world anonymously. But to help the government fight the funding of terrorism and money laundering activiti...
Thu, 6 Dec, 2018 at 7:35 PM
How do I activate my new card?
Once you receive your physical card in the mail, you will need to follow these steps: 1. Open your ProActiive App on your phone. 2. Go to the profile/s...
Thu, 6 Dec, 2018 at 7:47 PM