If you still have funds being held by our previous card processor, with whom we are no longer affiliated -


  • fill out the form attached to this article to withdraw those funds from their system. 
  • Send the completed form to the email address or physical address specified on the form.


If you experience issues, please reach out to our support team for assistance.

Phone: 800-226-2261
Email: support@proactivebudget.com
Web: https://support.proactivebudget.com
Chat: In App | Support Site | Facebook